By: Holley Stein, APR
A recent Poynter Institute post “Why journalists make the best PR pros” highlights the common misconception that public relations means media relations. The post included an interesting poll that is available at Twtpoll.
Before delving too deeply into the subject, I must point out that two of the three partners at KVBPR have successful journalism backgrounds. So clearly, some journalists do make great PR professionals!
This is not about challenging the statement about journalists moving into public relations. Let’s just set the record straight: working with reporters and editors is only part of what many of us work on daily.
Yes, there are people who specialize in media relations. Is it fair to say that a journalist would be better suited for that role than someone with a PR background? Maybe. If they were a good journalist they would undoubtedly have the writing skills, the ability to meet multiple deadlines and a great sense for what makes news.
But I don’t care to generalize. I know a few communications departments that are run more like newsrooms, where being a former journalist is definitely a plus. But that interpretation of a communications department is not necessarily the norm. These departments only handle media relations and they leave other strategies up to the marketing department.
One of the best PR consultants that I have ever had the pleasure of working with was a good (not the best) writer, but she could look at a news release and, at a glance, know whether it would “sell.” Her talent was a knack for understanding people. She listened. She understood what motivated them to move and could work a “room,” and by room I mean publics (which could be defined as reporters, publishers, CEOs or investors, employees and potential marketing partners) better than anyone. She always accomplished what she set out to do…change behavior in the direction she wanted it to be changed. That’s a true measurement of communications success. Outcomes. Not outputs (the number of articles produced).
True public relations strategists will look at a client’s (external or internal…if you work in-house, your clients are your colleagues) business goals and determine how communications can support accomplishing the goal. Depending on the company and its publics (stakeholders), strategies could include media relations, community relations, internal communications, investor relations, advocacy, social media and crisis communications.
Would a journalistic background make a person a natural fit for each of these strategies? It depends on the skills they bring to the table.
If we’re having a serious conversation about what makes a great PR professional, which actually should be referred to as a great counselor — the one who is on a CEO’s speed dial — let’s say it is someone who has a strong understanding of sociology, psychology, methodology, linguistics, business and uses all of that to communicate. Strong writing skills and knowing what makes a good news story is only a part of the necessary skill set.